Reviews

The breakfast buffet was amazing and the staff were very friendly. It's very convenient being able to check in at midnight as well. Would recommend to anyone travelling at night.

Restaurant was great. Pricey. But good food. Garlic bread comes with pesto and is the best yum. Needed another though.

We were there for our anniversary and we received complimentary drink each, late check out and lovely complimentary anniversary dessert, staff were all friendly and bed was super comfy.

Love the service and friendliness of the place. Especially the lovely lady at reception new years eve. Keep up the good work guys. Will defiantly be back.

The clean rooms, the restaurant and the staff are what we like the most. This was our third stay and it's now our 'go to' place in Tauranga. It's within walking distance of the central city and the shore, which means we can head off on foot and leave the car in the free car park if we want. It's an older hotel, so expect the d�cor to reflect that, but that doesn't detract from the excellent service. Looking forward to our next visit to Tauranga and the Armitage.

We visited the hotel for two nights recently. During our second evening we had cause to raise concern about the quality of meals ordered via room service. The following morning we addressed the issue at reception. We were greeted by a lovely young woman on reception �Amanda� who was very friendly, pleasant and helpful. We then spoke with the General Manager Nicolas Caffardo whose response was friendly, supportive, professional and helpful. We were offered complimentary breakfasts and encountered Tiffany in the restaurant. Tiffany was helpful, friendly and lovely to deal with. Upon our return home we received not only a follow up email but personal phone call from Nicolas (GM) to ensure we were happy with the response from the team to our concern. We have used this hotel a number of times over the past 2-3 years and never had a problem. Our stays have always been very enjoyable. No one likes to complain and when in a situation like this the response from the establishment is a vital part of the whole experience. This team led by Nicolas were excellent in how they dealt with this situation promptly, in a positive, friendly and supportive manner. Well Done Hotel Armitage!

Perfect location: quiet and just 10mn walking from city centre.
Free parking.
Room was spacious with all guests amenities needed.
Swimming pool, bar and restaurant were available during our stay.
Will stay again.

Myself & Mum stayed at the hotel and thought it was beautiful because my Mum had Eye surgery and needed a rest before traveling home. To me it's a great hotel and the staff gave great service as well.

This last weekend - Friday and Saturday nights were the times we were in the hotel for this. Leading up to this event I was dealing with Sarah who could not have been more helpful right from the start, recommending how to do different things. On the two nights the allocated person to look after us was Vishal who could not have done enough for us along with his staff for the night. The food was great for both evenings. Yes the hotel is in need of a face lift but I hope not too much and I know this is in the pipe line with the new owners, but we all had fun along with all the children we had there and that is what it was all about, not the looks. Anyone looking for this type of venue well worth it. As I am a local I did not stay in the Hotel.

Visiting friends from the UK a few weeks ago we stayed in Tauranga for a 2 night stopover during our holiday. They recommended the Armitage and we weren't disappointed! The hotel reminded me of a bygone era - but in a good way. Our room was spacious, clean and the bed was one of the most comfortable I stayed in during our entire 3 week holiday. The bathroom was huge with a shower over the spa bath. The staff were so friendly - nothing was too much trouble. I would definitely stay there again when I'm over there again.

Overnight escape visiting friends and family. Due to Hotels.com deal we were able to afford an upgrade to room with jetted bath and free breakfast the next morning. Staff were friendly and helpful and happy to help when we had any questions. Rooms were old but tidy and comfortable. We also had dinner in the Restaurant at the hotel. Standard Restaurant prices but well worth the money - very tasty. The free breakfast was the standard hotel buffet but again no complaints regarding the food. Overall our only complaint would have to be the toilet in the room. It is so close to the wall you struggle to sit down. Can't figure why they installed them that way.

This lovely hotel full of beautiful features was perfect. It was built quite some time ago and was obviously a classy place to stay then. We had a refurbished room which had it's own balcony that had a table and chairs to sit on in the morning. The rooms are HUGE (which was a surprise) And the bath was a spa bath. The Clipper Lounge for drinks is gorgeous with creased leather couches and cavernous armchairs and has a leadlight entrance way. In the foyer is a grand piano and one of the nights we were there a group of tee totalling rugby players were playing reggae respectfully on it. Brilliant! Had a marvellous stay and couldn't fault the cleanliness and customer service.

I was pleasantly surprised by this old place. My partner and I loved the old style, it's beautifully restored without being too fancy and we were impressed by the spacious clean rooms. We will definitely stay here again.

Amazingly beautiful grand hotel with a feel of that old charm you just don't get much nowadays, friendly staff and a lovely comfy bed. Value for money that you won't find anywhere else in Tauranga, I actually felt that it could've been a bit more per room, for what you got!